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Account Setup

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  • Last reply by flowersebf

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I have used Thunderbird for years, but now that I have installed it on a new computer, setting up my Hotmail and Gmail accounts keeps saying "unable to log in at server. Probably wrong configuration, username or password."

I have used Thunderbird for years, but now that I have installed it on a new computer, setting up my Hotmail and Gmail accounts keeps saying "unable to log in at server. Probably wrong configuration, username or password."
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I'm simply trying to reinstall an account that wouldn't work.