
Firefox (Lubuntu 15.10) se cierra y genera reporte de error solo al abrir Aliexpress.com
SO: Lubuntu 15.10 Firefox 55.0.2 (Version 54 también) Complementos VideoDownloadHelper y Ublock Origin
Al abrir Aliexpress.com (por ahora y desde hace mas 30 días sólo ocurre con esta web) Firefox se cierra, y genera un reporte de error que copio abajo.
Abre la página correctamente, cuando cierro la publicidad para navegar la web, ahi es cuando se cierra firefox completamente.
Gracias
Informe de error:
Add-ons: %7Bb9db16a4-6edc-47ec-a1f4-b86292ed211d%7D:6.3.1,uBlock0%40raymondhill.net:1.13.8,firefox%40getpocket.com:1.0.5,e10srollout%40mozilla.org:2.0,webcompat%40mozilla.org:1.1,aushelper%40mozilla.org:2.0,screenshots%40mozilla.org:10.10.0,clicktoplay-rollout%40mozilla.org:1.2,followonsearch%40mozilla.com:0.9.1,shield-recipe-client%40mozilla.org:55.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:55.0.2,ubufox%40ubuntu.com:3.2 AddonsShouldHaveBlockedE10s: 1 BuildID: 20170814142917 CTPCohort: excluded ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 2 CrashTime: 1503089947 E10SCohort: disqualified-test EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1502975063 MozCrashReason: MOZ_CRASH(Unhandled exception) Notes: FP(D00-L1000-W00000000-T000) OpenGL: NVIDIA Corporation -- GeForce 6150/integrated/SSE2 -- 2.1.2 NVIDIA 304.131 -- texture_from_pixmap WR? WR- Ubuntu 15.10WebGL? libGL.so.1? libGL.so.1+ GL Context? GL Context+ WebGL+ WebGL- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 550 StackTraces: {"crash_info":{"address":"0","crashing_thread":0,"type":"SIGSEGV"},"main_module":0,"modules":[{"base_addr":"0x400000","code_id":"95bf4ed817119a8b5fb9a396410e918d88a94755","debug_file":"firefox","debug_id":"D84EBF9511178B9A5FB9A396410E918D0","end_addr":"0x426000","filename":"firefox","version":""},{"base_addr":"0x7f94ff2f7000","code_id":"id","debug_file":"","debug_id":"","end_addr":"0x7f95032f8000","filename":"pulse-shm-2708124238","version":""},{"base_addr":"0x7f9506aff000","code_id":"id","debug_file":"","debug_id":"","end_addr":"0x7f950ab00000","filename":"pulse-shm-1536756442","version":""},{"base_addr":"0x7f9514516000","code_id":"d7fb6f8b131781dfc773da38908ce34b","debug_file":"libnvidia-glcore.so.304.131","debug_id":"8B6FFBD71713DF81C773DA38908CE34B0","end_addr":"0x7f95168e6000","filename":"libnvidia-glcore.so.304.131","version":""},{"base_addr":"0x7f951712d000","code_id":"00000000000000000000000000000000","debug_file":"startupCache.8.little","debug_id":"000000000000000000000000000000000","end_addr":"0x7f95176ff000","filename":"startupCache.8.little","version":""},{"base_addr":"0x7f951a28e000","code_id":"id","debug_file":"","debug_id":"","end_addr":"0x7f951a400000","filename":"SYSV00000000 (deleted)","version":""},{"base_addr":"0x7f951dbc2000","code_id":"c485e63282d7146d64cdca6e8ed561cfa46b49ee","debug_file":"libx265.so.59","debug_id":"32E685C4D7826D1464CDCA6E8ED561CF0","end_addr":"0x7f951df9f000","filename":"libx265.so.59","version":""},{"base_addr":"0x7f951dfa4000","code_id":"035f5a5df477abdbca092dd388d5862b60687e3a","debug_file":"libgomp.so.1.0.0","debug_id":"5D5A5F0377F4DBABCA092DD388D5862B0","end_addr":"0x7f951e1c6000","filename":"libgomp.so.1.0.0","version":""},{"base_addr":"0x7f951e1c6000","code_id":"04dd8ab89d376000775c985997ec14b6c9da4732","debug_file":"liborc-0.4.so.0.23.0","debug_id":"B88ADD04379D0060775C985997EC14B60","end_addr":"0x7f951e44c000","filename":"liborc-0.4.so.0.23.0","version":""},{"base_addr":"0x7f951e44c000","code_id":"b0c521ff0a93707543116db005743045a1c5dae0","debug_file":"libnuma.so.1.0.0","debug_id":"FF21C5B0930A757043116DB0057430450","end_addr":"0x7f951e657000","filename":"libnuma.so.1.0.0","version":""},{"base_addr":"0x7f951e657000","code_id":"46b587e8d3f42da64459484701535cecd0a4b2bf","debug_file":"libsoxr.so.0.1.0","debug_id":"E887B546F4D3A62D4459484701535CEC0","end_addr":"0x7f951e88d000","filename":"libsoxr.so.0.1.0","version":""},{"base_addr":"0x7f951e89b000","code_id":"31a411649d88728336e71db8a0d314722adc9b1a","debug_file":"libcrystalhd.so.3.6","debug_id":"6411A431889D837236E71DB8A0D314720","end_addr":"0x7f951eab6000","filename":"libcrystalhd.so.3.6","version":""},{"base_addr":"0x7f951eab6000","code_id":"42ca66e6c2a31e2d881dceff76a3bbf4075a863c","debug_file":"libgsm.so.1.0.12","debug_id":"E666CA42A3C22D1E881DCEFF76A3BBF40","end_addr":"0x7f951ecc4000","filename":"libgsm.so.1.0.12","version":""},{"base_addr":"0x7f951ecc4000","code_id":"8877449bb8d5ea2b3846cf4825ad7e31ad10cccd","debug_file":"libmp3lame.so.0.0.0","debug_id":"9B447788D5B82BEA3846CF4825AD7E310","end_addr":"0x7f951ef0d000","filename":"libmp3lame.so.0.0.0","version":""},{"base_addr":"0x7f951ef3b000","code_id":"2d2bb71405c7a16cc98c85158e2c12baa4e513f7","debug_file":"libopencore-amrnb.so.0.0.3","debug_id":"14B72B2DC7056CA1C98C85158E2C12BA0","end_addr":"0x7f951f166000","filename":"libopencore-amrnb.so.0.0.3","version":""},{"base_addr":"0x7f951f166000","code_id":"6cd5cdadc08e2507a3686282e440c80e27b7b435","debug_file":"libopencore-amrwb.so.0.0.3","debug_id":"ADCDD56C8EC00725A3686282E440C80E0","end_addr":"0x7f951f37a000","filename":"libopencore-amrwb.so.0.0.3","version":""},{"base_addr":"0x7f951f37a000","code_id":"3d37f646310e7913bc0c0fbd6a2b434566247fee","debug_file":"libopenjpeg.so.1.5.2","debug_id":"46F6373D0E311379BC0C0FBD6A2B43450","end_addr":"0x7f951f59d000","filename":"libopenjpeg.so.1.5.2","version":""},{"base_addr":"0x7f951f59d000","code_id":"7eb416e6631a53f590b961e16dc6b1e4ed032343","debug_file":"libopus.so.0.5.0","debug_id":"E616B47E1A63F55390B961E16DC6B1E40","end_addr":"0x7f951f7e7000","filename":"libopus.so.0.5.0","version":""},{"base_addr":"0x7f951f7e7000","code_id":"01d9bbe4d08bd4f9c6c797a92b04d7627c2852d5","debug_file":"libschroedinger-1.0.so.0.11.0","debug_id":"E4BBD9018BD0F9D4C6C797A92B04D7620","end_addr":"0x7f951fabb000","filename":"libschroedinger-1.0.so.0.11.0","version":""},{"base_addr":"0x7f951fabc000","code_id":"57007dee9de601a3acb39cba70dd6c7aea310069","debug_file":"libshine.so.3.0.1","debug_id":"EE7D0057E69DA301ACB39CBA70DD6C7A0","end_addr":"0x7f951fcc9000","filename":"libshine.so.3.0.1","version":""},{"base_addr":"0x7f951fcc9000","code_id":"0c934a5c7cbe6706468997d6be56742fa221a541","debug_file":"libspeex.so.1.5.0","debug_id":"5C4A930CBE7C0667468997D6BE56742F0","end_addr":"0x7f951fee2000","filename":"libspeex.so.1.5.0","version":""},{"base_addr":"0x7f951fee2000","code_id":"d1898cfe2563abd5619dd208e1a2d5ccfb2eded2","debug_file":"libtheoradec.so.1.1.4","debug_id":"FE8C89D16325D5AB619DD208E1A2D5CC0","end_addr":"0x7f95200fc000","filename":"libtheoradec.so.1.1.4","version":""},{"base_addr":"0x7f95200fc000","code_id":"091daaa3fc565c75c7051e370384d4f1b6b64158","debug_file":"libtheoraenc.so.1.1.2","debug_id":"A3AA1D0956FC755CC7051E370384D4F10","end_addr":"0x7f952033b000","filename":"libtheoraenc.so.1.1.2","version":""},{"base_addr":"0x7f952033b000","code_id":"9976c2d9b0336e9de9210001148d34a20156f2ef","debug_file":"libtwolame.so.0.0.0","debug_id":"D9C2769933B09D6EE9210001148D34A20","end_addr":"0x7f952055a000","filename":"libtwolame.so.0.0.0","version":""},{"base_addr":"0x7f952055e000","code_id":"45c4e2f7df693f9db8f542a988f63c1849e2e189","debug_file":"libvo-aacenc.so.0.0.4","debug_id":"F7E2C44569DF9D3FB8F542A988F63C180","end_addr":"0x7f952077b000","filename":"libvo-aacenc.so.0.0.4","version":""},{"base_addr":"0x7f952077b000","code_id":"3ac2d4fd850e3ae7dbd54892fdec245d2f5d8812","debug_file":"libvo-amrwbenc.so.0.0.4","debug_id":"FDD4C23A0E85E73ADBD54892FDEC245D0","end_addr":"0x7f9520995000","filename":"libvo-amrwbenc.so.0.0.4","version":""},{"base_addr":"0x7f9520995000","code_id":"0253061059c22b09d453be5dece30f673afd7b47","debug_file":"libvpx.so.2.0.0","debug_id":"10065302C259092BD453BE5DECE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All Replies (3)
¡Hola Mariano!
Sentimos mucho que Firefox se te cuelgue cada vez que lo abres. Si sigues los pasos que te explicamos a continuación, podrás facilitarnos la identificación de un informe de fallos que nos ayudará a saber más sobre la causa de ese fallo en Firefox.
- En la barra de direcciones, escribe about:crashes y presiona Enter. Te aparecerá una lista de todos los informes de fallos enviados, parecida a la que te mostramos más abajo.
- Copia los ID de los 5 informes más recientes que empiecen por bp- y pégalos en la caja de texto "Enviar respuesta" en el foro.
Nota: Si uno de los ID más recientes no empieza por bp-, haz clic en él y selecciona Enviar.
(Por favor, no hagas ninguna captura de pantalla de tus cierres, solo tienes que copiar y pegar los ID. La imagen que aparece más abajo es un ejemplo de lo que debería aparecerte en tu ventana de Firefox).
¡Muchas gracias por tu ayuda!
Si quieres más información sobre cómo solucionar problemas de este tipo, consulta el artículo Firefox se cierra inesperadamente: cómo resolverlo, evitarlo y conseguir ayuda para solucionarlo.
Hola @alex_mayorga gracias por la respuesta.
Te pego los últimos 5 reportes de error
bp-be038437-8db3-466e-ad2a-561741170818 bp-6c24b49b-9f72-4c29-bbcc-3f4891170818 bp-0f3694db-aedc-47ff-a67e-cb2cc1170818
bp-58aa89ae-c5c9-4793-af9f-e7aeb1170809
bp-8975ae29-49f9-4160-81f0-9df750170808
Gracias
¡Hola Mariano!
Por favor sigue este tutorial https://tutorials.ubuntu.com/tutorial/tutorial-upgrading-ubuntu-desktop para actualizar tu sistema operativo y dinos si esto resuelve tu pregunta.
¡Gracias!