Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox frequently crashes

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

umeshcg
umeshcg
more options

Firefox frequently crashes when visiting some website on Redhat 6.4. One of the link is as below:

http://timesofindia.indiatimes.com/india/Bihar-toppers-scam-Arts-topper-Rubi-Rai-arrested/articleshow/52916874.cms

Crash report id: bp-42c23bb3-2899-40b0-8621-cf7a72160627

Firefox frequently crashes when visiting some website on Redhat 6.4. One of the link is as below: http://timesofindia.indiatimes.com/india/Bihar-toppers-scam-Arts-topper-Rubi-Rai-arrested/articleshow/52916874.cms Crash report id: bp-42c23bb3-2899-40b0-8621-cf7a72160627

All Replies (1)

FredMcD
FredMcD
more options

I accessed your link, and one of my add-ons crashed.

Please post your crash reports for the last three days.

Product Firefox Version 45.0.2 Build ID 20160407164938 Release Channel release OS Linux OS Version 0.0.0 Linux 2.6.32-504.el6.x86_64 #1 SMP Tue Sep 16 01:56:35 EDT 2014 x86_64

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 47

bp-42c23bb3-2899-40b0-8621-cf7a72160627

Signature: ssl_LookupSID | ssl2_BeginClientHandshake

This is for Sumo's Related Bugs 1233671 UNCONFIRMED --- Firefox 43 crashes regularly 1110027 UNCONFIRMED --- crash in ssl_LookupSID | ssl2_BeginClientHandshake

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?