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How do I get rid of the circulating arrows that show while watching a movie?

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  • 1 has this problem
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  • Last reply by FredMcD

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While watching AmazonPrime videos, a large annoying graphic of circulating arrows shows in middle of the screen over the movie, for the entire movie. Does this mean it is in perpetual upload, perhaps I need to increase the 'buffer' or upload speed, or ? Please advise.

While watching AmazonPrime videos, a large annoying graphic of circulating arrows shows in middle of the screen over the movie, for the entire movie. Does this mean it is in perpetual upload, perhaps I need to increase the 'buffer' or upload speed, or ? Please advise.

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That means the video is playing faster then the incoming feed. Have your ISP check your service. You may need faster service.