suddenly can't send email time warner internet
Time Warner Downey, CA. did something last week and I can no longer send email. They couldn't help so they blamed Thunderbird. Tried to let Thunderbird do an auto config with same results. All my messages and contacts are in Thunderbird and need to get it running soon. Can you help, urgent issue. At work now, not in front of home computer. Thanks
John
All Replies (3)
This problem occurred overnight, 45 minutes with Time Warner could not fix it so they blamed Thunderbird. Thunderbird autoconfig did not work either They are changing something at TW they said.
They are changing something at TW they said.
perhaps it would be useful for you to know what they are talking about.
As you are able to receive emails you must be using the correct incoming server settings.
What settings are you using now?
In Thunderbird:
- Help > Troubleshooting Information
- click on 'copy text to clipboard'
- paste info into this question.
- remove all font and printer info
specify which mail account has the issue.