• Solved

Transfer to new computer - 115.18.0 to 115.18.0esr

New computer Ubuntu 24.04 Mate, older Ubuntu 22.04 Cinnamon. Following support transfer directions (open Thunderbird on new PC, close it, paste a copy of older .thunderb… (read more)

New computer Ubuntu 24.04 Mate, older Ubuntu 22.04 Cinnamon. Following support transfer directions (open Thunderbird on new PC, close it, paste a copy of older .thunderbird from USB stick to .thunderbird on new, over write), when I open Thunderbird no accounts are shown only the create account screen. I find no update path for older Thunderbird. New PC came with 128 esr but I found a tarball of 115 .18.0, installed it and followed transfer directions with the same results. Seems like the esr version uses a profile ending with esr and ignores my older one. What are my options for transferring 20 years of significant messages? The hard way might be to identify the account specific files in my older profile and copy them into the new esr profile...

Asked by rickmozilla 5 days ago

Answered by Toad-Hall 1 day ago

  • Locked

thunderbird won't open inbox, just shows the donantion page

Thunderbird won't open inbox, just shows the donantion page, even though i made a donantion short ago, and made a new one now . i wrote a note already asking for help, b… (read more)

Thunderbird won't open inbox, just shows the donantion page, even though i made a donantion short ago, and made a new one now .

i wrote a note already asking for help, but I cant reach the "my messages" box

i have this problem for a week already, not able to use thunderbird

please help

Asked by JJA 1 day ago

Last reply by Wayne Mery 8 hours ago

  • Solved

[SOLVED] How to style cancelled tasks ?

I am able to style tasks that are either completed/overdue/inprogress in userChrome.css . But so far I have not found a way to style canceled tasks. Can someone help me&… (read more)

I am able to style tasks that are either completed/overdue/inprogress in userChrome.css . But so far I have not found a way to style canceled tasks.

Can someone help me ?

Asked by welcome 1 week ago

Answered by welcome 6 days ago

  • Solved

"Trash" folder is being deleted every time I empty the trash

Hi, I'm talking about a POP account. Every time I empty the trash, either manually or by exiting Thunderbird, the "Trash" folder is being silently deleted, and from that … (read more)

Hi, I'm talking about a POP account. Every time I empty the trash, either manually or by exiting Thunderbird, the "Trash" folder is being silently deleted, and from that moment on I cannot any longer delete messages, receiving a "not enough space" error. If exit the program, and trash is set to be emptied on exit, the next time I reopen Thunderbird there is no "Trash" (Cestino in my language, I have Thunderbird in italian) folder. In my ThunderbirdProfile\Mail\Local Folders the file "Trash" of 0 byte, keep being silently deleted. To restore correct functionality, I just have to create a new "Trash" folder under "Local Folders" in Thunderbird, then a new "Cestino" folder appears, and everything is fine. But the next time I empty the Trash, the problem reappears. I suspect something linked to Windows 11, computer was recently upgraded from Win 10 to Win 11. I tried with latest version 128.7, both 32 and 64 bit. As you can see from the screenshot, after emptying Trash, the 0 byte file "Trash" is missing. Thanks Antonello

Asked by Antonello Aringhieri 4 months ago

Answered by Antonello Aringhieri 13 hours ago

  • Locked

Lost 300 contacts in address book.

I'm aware David replyed to me. Usually if I uninstall Thunderbird and reinstall thunderbird, my addresses are usually there, but this didn't happen this time. My folders … (read more)

I'm aware David replyed to me. Usually if I uninstall Thunderbird and reinstall thunderbird, my addresses are usually there, but this didn't happen this time. My folders weren't loading correctly so I thought TB may be currupt, so I felt it may be worthwhile uninstalling and reinstalling, but may be the worst idea unless there is a way to get the contacts back. I think it's pretty straight forward, what I hope for a goal or at least learn why my address contacts did not load. Usually I download TB from the Mozilla TB site, but it sceems necessary to get the app from the microsoft store. It just sceems like the address book recovery services are not there, so I need a older version.

Asked by Jim Vaglia 1 day ago

Last reply by Wayne Mery 19 hours ago

  • Locked

All folder messages or inbox folders messages wouldn't load in windows 11.

I figured TB was currupt. I decided to uninstal TB. Usually TB is downloaded from the Mozilla TB site. was necessary to download TB from the microsoft store, which caused… (read more)

I figured TB was currupt. I decided to uninstal TB. Usually TB is downloaded from the Mozilla TB site. was necessary to download TB from the microsoft store, which caused me to lose my 300 addressbook contacts and the recovery address book service would not work allthough I received the message the address book was found on the server. Again the messages were not displaying at all in the all or inbox, or important folders which gave me the idea to uninstal and reinstal. I think the program is pretty straight forward, but maybe I wasn't clear about the messages not displaying in the all or inbox folder, that may be important.

Asked by Jim Vaglia 1 day ago

  • Solved

Thunderbird won't configure second gmail account. errors "400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

New Laptop. Windows 11. Bitdefender protection. Installed Thunderbird and a first gmail account on new Laptop, all OK. Attempting to instal a second, different gmail … (read more)

New Laptop. Windows 11. Bitdefender protection. Installed Thunderbird and a first gmail account on new Laptop, all OK. Attempting to instal a second, different gmail account I get the following message from Google:

"400. That’s an error.  The server cannot process the request because it is malformed. It should not be retried. That’s all we know." 

No problem having installing the 2nd gmail account in my internet browser on new laptop after continued failures to instal in Thunderbird. NB I have both gmail accounts previously (and easily) installed and working in Thunderbird on PC, old laptop, phone. Issue does not make sense. Does anyone have a solution please.

Asked by Ross Fiddes 2 days ago

Answered by david 1 day ago

  • Solved

Lower part of the message pane

Hi, I'm using Thunderbird version 140.0 on Windows 10 and trying to change the background of the message pane. I've tried: messagepanebox { background-color: #e6f… (read more)

Hi, I'm using Thunderbird version 140.0 on Windows 10 and trying to change the background of the message pane. I've tried:

  1. messagepanebox {
   background-color: #e6f3ff !important; 

}

but it only changes the upper part and I can't find a way to target the whole flex container or the lower part. There is a forum response (titled Message preview pane background) that targets the message pane:

  1. messagePane {

background-image: url("file:///C:/path to image/image.jpg") !important;}

and that fills the message pane when its blank at startup but it disappears when selecting a message from the list.

I can add the background-color statement to :root in Developer Tools and that only works for the current selected message. How can I change the background of the entire Message Pane - the upper and lower part that contains the contents of the message - for each message that is selected? Thanks, David

Asked by ds5ec 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Tab Sortierung ausschalten/sperren.

wen man in Thunderbird auf die Tabs klickt ("Betreff", "Beteiligte", "Datum", etc.) werden die Mails nach diesen "Kriterien sortiert" kan man diese Funktion irgendwie sp… (read more)

wen man in Thunderbird auf die Tabs klickt ("Betreff", "Beteiligte", "Datum", etc.) werden die Mails nach diesen "Kriterien sortiert"

kan man diese Funktion irgendwie sperren oder deaktivieren? Mich regt es immer auf wenn ich versehentrlich drauaf klicke das er die Sorterung ändert udn ich brauche diesen Murks nicht.


wie kan man das abschalten?

Asked by Ghost-hunter250 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Event background colours

Hi everyone. Hoping someone may be able to help. I see that other users are able to fully highlight the events in calendar. I seem to be only able to highlight 2/3's (… (read more)

Hi everyone.

Hoping someone may be able to help. I see that other users are able to fully highlight the events in calendar. I seem to be only able to highlight 2/3's (see image)

Thanks in advance

Asked by Tsotsie 4 days ago

Answered by Toad-Hall 3 days ago

  • Solved

Gmail

I can't seem to properly configure my Thunderbird account to download Gmail POP3 emails. I can send via SMTP but can't download on the POP protocol.

Asked by skip Blu 2 days ago

Answered by skip Blu 2 days ago

  • Solved

Current Thunderbird under Linux Mint 22.1 SMTP password issue

I recently became the webmaster for our local American Legion post and built a website through Hostinger. That service also offered a cost-effective email solution for u… (read more)

I recently became the webmaster for our local American Legion post and built a website through Hostinger. That service also offered a cost-effective email solution for us and I've created a number of email accounts for our office positions and some individuals by name. At the level of service we have with Hostinger, our website/email account domain is not the same as the email servers.

That's ordinarily not a problem, since most modern email applications can either pull domain email hostnames from registration records or gives the user a manual process to enter the email hostnames directly (in our case an IMAP and SMTP hostname belonging to Hostinger).

I had no problem using the manual configuration that Thunderbird supports to set up my first American Legion email address. Email was received immediately and testing outgoing email worked fine. Adding a second American Legion email address seemed to go well - email messages came in immediately - but the outbound testing failed with error messages that the sending client was not recognized.

That sounded like Thunderbird was not trying to authenticate with a password on the SMTP outbound even though I had indicated in the manual setup that a password was required (same as I had in the first American Legion account setup).

I checked the Thunderbird settings to see what saved passwords were recorded in the Password Manager and sure enough their were three IMAP host passwords but only two SMTP host passwords (the missing SMTP host password was for the second American Legion account).

I completely deleted the second American Legion account and tried again - just in case I had accidentally indicated no password needed for SMTP the first time - and got the same result (IMAP host password created, but not SMTP). I then tried deleting both American Legion accounts and then adding them back with the second account being added first this time. At least the problem was consistent - the first account added had both an IMAP host password record and a SMTP host password created; the second account created had only its IMAP host password saved.

I couldn't find a menu item for adding a host password in the Save Passwords settings menu; manually removing the IMAP password to force the system to ask for the password again only ended up with the IMAP host password being added back into the TBird Password Manager.

The version Linux Mint reports for Thunderbird is 1:128.11.1esr+linuxmint1+xia. As far as I can tell the issue only comes up when Thunderbird cannot auto-detect the email servers on its own and it only has a problem when more than one email account has to be added for a manually configured email domain.

Is there a TBird menu item I'm missing that would let me add the SMTP host password for the second account manually? Failing that, is this a known issue that has already been fixed by Thunderbird and should be forthcoming after that version is released as an update by the Linux Mint team?

Asked by dlj1685 1 week ago

Answered by dlj1685 2 days ago

  • Solved

Option to format the tab function in text

Hello Is there a way to have the TAB function in an email message body with an option to produce a string of dots, instead of just a blank space? I would particularly lo… (read more)

Hello

Is there a way to have the TAB function in an email message body with an option to produce a string of dots, instead of just a blank space? I would particularly love to have it line up subsequent rows on the accounting decimal point when the $ sign is used.

EG with a list of expenditures:

Home Depot .....................$50.00 Office Depot ...................$200.00 Starbucks...........................$37.50

Hope this makes sense! thanks Baz

Asked by bshaw531 4 days ago

Answered by bshaw531 2 days ago

  • Solved

Latest Version on Release Update Channel

Could someone please tell me what the latest version of Thunderbird is on the Release Update Channel? I am on version 139.0.2, and when I check for updates in the app, it… (read more)

Could someone please tell me what the latest version of Thunderbird is on the Release Update Channel? I am on version 139.0.2, and when I check for updates in the app, it says that Thunderbird is up-to-date. Is version 140.0 not going to be available on the Release Update Channel?

Asked by Tim Boorman 1 week ago

Answered by sfhowes 4 days ago

  • Solved

In 'Search Messages' there is no option to search Body text

When I search Messages (Ctrl+Shift+F) there used to be an option to select "Body" Contains [a text string]. But it's disappeared. The body of my emails IS downloaded and … (read more)

When I search Messages (Ctrl+Shift+F) there used to be an option to select "Body" Contains [a text string]. But it's disappeared. The body of my emails IS downloaded and 'Keep messages in all folders for this account on this computer' IS checked in the Sync. and Storage section of Tools/Account Settings. So how can I get the ability to search the body back?

Asked by Dave Rado 3 days ago

Answered by Dave Rado 2 days ago

  • Solved

thunderbird changed hosting lost locally stored messages

My hosting service caused me problems and are no longer available I have changed to new host, simply changing only the settings to connect to new host, same imap, port se… (read more)

My hosting service caused me problems and are no longer available I have changed to new host, simply changing only the settings to connect to new host, same imap, port settings but now locally stored messages are no longer visible, I know they are stored on my system under /home/jim/.thunderbird~ but is there a way to retrieve them?

Asked by jim203 2 days ago

Answered by david 2 days ago

  • Solved

Transferring Thunderbird to new laptop

When I downloaded the Thunderbird app to my new laptop and opened it, it already had a fortnight's worth of recent messages in the Inbox, plus many of my Sent messages. H… (read more)

When I downloaded the Thunderbird app to my new laptop and opened it, it already had a fortnight's worth of recent messages in the Inbox, plus many of my Sent messages. However, the remainder of the Inbox, dating back to 2010, was not there, neither were my address books. Why didn't a clean copy of the app download so I can import my Profiles? In addition, my old laptop uses POP incoming, but the new laptop seems to be configured to IMAP. Is this a problem, and if so, which should I choose for the new laptop?

Asked by cmfindlay 4 days ago

Answered by cmfindlay 3 days ago