Thunderbird did not pull e mails from the old computer (via USB storage)
Hi,
I was transferring the Thunderbird folder to my new laptop, and it can not open emails. Although I can see that the Contacts have been copied. I was following the instructions via some of the YouTube videos. This is not my first time I have done this, but now, for some strange reason, it can not open emails.
I have purchased Windows 11 Pro N to my new laptop and now I am stucked.
Can you help me?
Tiho
Chosen solution
Bitdefender wouldn't interfere with the copy, but could in accessing email.. Check the Bitdefender documentation on how to set it to bypass email.
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Try it this way.
Copy TB files from the old PC
- launch TB on the old PC
- go to TB menu > Help > Troubleshooting Information
- click the Application Basics > Profile Folder 'Open Folder' button
- the profile folder will open
- navigate three levels up to the AppData\Roaming folder
- close TB
- copy the AppData\Roaming\Thunderbird folder to a flash drive
---
Paste the copied TB files to the new PC
- open the AppData\Roaming folder on the new PC like you did above
- delete the Thunderbird folder
- replace it with the Thunderbird folder from the flash drive
- launch TB
Hi Ed,
Thank you for your response. I have done it this way, for the first time, and it was OK. After a few weeks, we have purchased Windows OS 11 Pro N, and I have installed it on the same laptop, but before that, I have done a backup as it was suggested.
Do you think that Bitdefender can cause the blockade of the proces?
Thank you,
Tiho
Chosen Solution
Bitdefender wouldn't interfere with the copy, but could in accessing email.. Check the Bitdefender documentation on how to set it to bypass email.
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