Why do my emails disappear after they are received by Gmail?

My email from a third party domain is routed to both my gmail inbox and to my thunderbird client. The emails typically get received by thunderbird first, and I read them… (read more)

My email from a third party domain is routed to both my gmail inbox and to my thunderbird client. The emails typically get received by thunderbird first, and I read them quickly because of the notification that comes up. However, these emails on thunderbird disappear as soon as they show up in my gmail inbox. Does anyone know how to prevent this? I haven't found any other similar issues on the support forums or other sources.

Asked by brandon.t 2 days ago

Last reply by brandon.t 3 hours ago

cannot move or delete messages from Inbox in Thunderbird

Hi. I have over 20,000 messages in my Inbox. I've been sometimes having trouble moving messages into folders, so I thought it would be a good idea to reduce the number … (read more)

Hi. I have over 20,000 messages in my Inbox. I've been sometimes having trouble moving messages into folders, so I thought it would be a good idea to reduce the number of messages in my Inbox. But I can't delete or move messages in the Inbox. When I select messages and enter command to move them to a folder, or ask to delete them, nothing happens.

     I am a Thunderbird supporter, and I love this program.  Thanks for your work!  Any advice appreciated.  Connie

Asked by mamaconnie 2 days ago

Last reply by mamaconnie 3 hours ago

Really having problems with authentification for @outlook.com account

Have 2 accounts in a TB install: gmail and outlook. Use outlook as my primary sending account. All mail received on outlook account is FORWARDED to gmail account. Have … (read more)

Have 2 accounts in a TB install: gmail and outlook. Use outlook as my primary sending account. All mail received on outlook account is FORWARDED to gmail account. Have been asked several times this morning to either login to Microsoft account or enter a new password. Entered my "regular" Microsoft/Outlook password when asked and told TB to save it. Still getting authentication problems. Password I am using WILL log me into the Outlook website. Any clues?

Asked by PathMan 11 hours ago

Last reply by PathMan 4 hours ago

Email address change

Have changed internet supplier. Old company has shut off services. Don't know how to get new internet installed. I added gmail address as my new account email but it is … (read more)

Have changed internet supplier. Old company has shut off services. Don't know how to get new internet installed. I added gmail address as my new account email but it is not coming up and my old email is still there but now will not connect, there is a delete button in the accounts settings but don't want to lose all of my existing stuff on the old email account

Asked by Mick Shaw 9 hours ago

Delete all junk ????

What happened to the "Delete all marked junk" option in T-bird? After the latest update (140.1.1esr) this option for deleting all emails (in the current folder) that are… (read more)

What happened to the "Delete all marked junk" option in T-bird? After the latest update (140.1.1esr) this option for deleting all emails (in the current folder) that are marked as 'junk' seems to have gone away. At least, I am unable to locate it.

Asked by edstevens 11 hours ago

What must I do to "complete the installation" ?

I clicked the Thunderbird icon on my Firefox toolbar and the page that opened told me to complete my installation. I had believed my installation was completed quite … (read more)

I clicked the Thunderbird icon on my Firefox toolbar and the page that opened told me to complete my installation. I had believed my installation was completed quite a while ago, when I last clicked the icon. What must I do?

Asked by Goedelite Kurt 11 hours ago

LOGIN FAILED ERROR MESSAGE DRIVING ME CRAZY

LOGIN FAILED ERROR MESSAGE DRIVING ME CRAZY! At LEAST 100 times I get the same gray pop-up error message which I've attached. I will type it here as well Login to serv… (read more)

LOGIN FAILED ERROR MESSAGE DRIVING ME CRAZY! At LEAST 100 times I get the same gray pop-up error message which I've attached. I will type it here as well

Login to server pop.earthlink.net with username professor[hidden for privacy]@earthlink.net failed.

Retry - Enter New Password - Cancel are the choices presented.

Obviously my primary email server is Earthlink Webmail, which in turn I redirect to use Thunderbird as my mail reading and filing system for my messages. Webmail is simply too cumbersome for daily use. No matter.

I have two email accounts with Webmail, both redirected to TB. I use a particular password for the Webmail server, which in turn I needed to set up a flow-thru account to TB. No problems there for the past 10 years or so.

Suddenly beginning last week, these infernal gray box error messages began appearing throughout the day. Now they popup every 2 or 3 minutes!

I have double and triple checked my Webmail passwords to insure they are correct. I have also attempted on NUMEROUS occasions to use the optional tab ENTER NEW PASSWORD, into which I have typed the password again. I check the box that asks "Use Password Manager to remember this password." in hopes that TB will somehow remember the correct PW. No Luck whatsoever.

To prove my point, during the time it has taken me to type this message, the popup has appeared no less than 6 times thus far, and I am not even finished with my question.

Actually - opps, there it is again - I am finished with the question. What I am desperately seeking is how to disable this damned error message once and for all, or to input whatever information it needs to simply disappear.

Thanks to you all for putting up with my frustration. I only hope it doesn't happen to you, 'cause it will drive you NUTS!

Thanks again,

Lenny

Asked by LENNY BALDUCCI 3 months ago

Last reply by LENNY BALDUCCI 11 hours ago

Lock symbol on email symbol

2 possibly related issues. Environment Win10 latest Thunderbird version eMail server is google I was moving a large number of folders from a POP account to a new IMAP a… (read more)

2 possibly related issues. Environment Win10 latest Thunderbird version eMail server is google I was moving a large number of folders from a POP account to a new IMAP account. Something bad happened and Thunderbird died without an error message. When I restarted I found a lot of the POP folders had not transferred and there is a lock symbol on the POP account and I can not open it to show what is in it. Question 1: what does the lock symbol designate and how do I unlock the account. Question 2: are the missing folders gone? I realize that I probably need to solve #1 first. -- bill

Asked by william82 13 hours ago

Last reply by william82 13 hours ago

Thunderbird with Dark theme: message pane has white background

Hello. I am using Thunderbird version 128.14.0esr on POP OS 24.04. I use a default dark theme. It seems to me that there is a problem with the way the dark theme is appli… (read more)

Hello. I am using Thunderbird version 128.14.0esr on POP OS 24.04. I use a default dark theme. It seems to me that there is a problem with the way the dark theme is applied, which breaks consistency. For a while now, my message panes appear with black text over a white background, as opposed to white text over a black background, as it used to be. Only when I "Turn dark mode off" with the dark mode "drop" in the message menu does it revert back to normal. This is quite annoying as it has to be done every time I want to read an email. Is there a solution to this minor but annoying problem? Thanks.

Asked by Julien Larena 2 days ago

Last reply by Julien Larena 14 hours ago

Thunderbird BETA updating 143.0b1 from 142.0b4, checking for mail fails.

Name: Thunderbird Version: 143.0b1 Build ID: 20250819224054 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:143.0) Gecko/20100101 Thunderbird/143.0 OS: Linux 4.… (read more)

Name: Thunderbird Version: 143.0b1 Build ID: 20250819224054 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:143.0) Gecko/20100101 Thunderbird/143.0 OS: Linux 4.18.0-477.21.1.el8_8.x86_64 #1 SMP Tue Aug 8 21:30:09 UTC 2023

No problems at initial startup. Then an error occurs when checking for new mail next time. Since then, the mail is not read. The mail server that shows the error is functioning, and when the mailer is shutdown and started up again, the mail is read.

Asked by Shion Orange 23 hours ago

Last reply by Shion Orange 18 hours ago

I - the Sender - has been Blacklisted. How do I un-Blacklist myself?

Hello How do I un-Blacklist myself? I- the Sender - has been Blacklisted. I can't send out Emails because of this. I can't even upload a screenshot of the message I got… (read more)

Hello How do I un-Blacklist myself?

I- the Sender - has been Blacklisted. I can't send out Emails because of this. I can't even upload a screenshot of the message I got about this.

I use a Windows 10 Desktop.


Regards, Catherine

Asked by Catherine Barber UK 21 hours ago

Last reply by Catherine Barber UK 20 hours ago

Thunderbird cannot access my email now att has made me change my password

Att made me change my account password. Now Thunderbird cannot access messages. I have entered the new password in out going and incoming but there seems to be more to … (read more)

Att made me change my account password. Now Thunderbird cannot access messages. I have entered the new password in out going and incoming but there seems to be more to this than that because nothing happens. Where do I have to put in new passwords? Thanks so much. Marjorie

Asked by mskinsey 1 week ago

Last reply by mskinsey 1 day ago