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After updateing to a new version of Thunderbird my old profile has disappeared

jfisher2

Where can I find my old thunderbird profile? It is not in ...Appdata/Roaming/thunderbird/profiles.

Where can I find my old thunderbird profile? It is not in ...Appdata/Roaming/thunderbird/profiles.

All Replies (2)

Did you install from the Microsoft store? Look in Users\username\AppData\Local\packages\MozillaThunderbird.MZLA_h5892qc0xkpca\LocalCache\Roaming\Thunderbird\

If it's there, I suggest reinstalling from the thunderbird.net site and transfering the profile.

I installed from thunderbird.net. It is not where you suggested. Any other ideas please.

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