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Add-on not displaying correctly

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  • 1 has this problem
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  • Last reply by NeedHelp

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Hello:

I would like to know where next to look to understand this issue. The issue is, 1 addon cookie controller is not showing words correctly after creation of a brand new Fx Profile. I have contacted developer and confirms something is definitely wrong.
Steps so far:

  1. Created a brand new profile ( using Fx add-on manager).
  2. Per Knowledge Article, turned off hardware acceleration (articles relating to no showing graphics)
  3. verified no add-ons under the extension option
  4. Installed Cookie Controller


words on the menu bar options are missing (see screenshot below) the addon on the addon bar looks all good.
This was first detected in my normal profile. Which was new recently. What would the next troubleshooting steps be to understand this issue?
Thankyou for your help.

Hello: I would like to know where next to look to understand this issue. The issue is, 1 addon cookie controller is not showing words correctly after creation of a brand new Fx Profile. I have contacted developer and confirms something is definitely wrong. <br> Steps so far: #Created a brand new profile ( using Fx add-on manager). #Per Knowledge Article, turned off hardware acceleration (articles relating to no showing graphics) #verified no add-ons under the extension option #Installed Cookie Controller <br> words on the menu bar options are missing (see screenshot below) the addon on the addon bar looks all good. <br> This was first detected in my normal profile. Which was new recently. What would the next troubleshooting steps be to understand this issue? <br> Thankyou for your help.

All Replies (1)

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  1. Latest Fx, Latest Mavericks
  2. In the normal profile, the other add-ons are displaying correctly.
  3. Referred to article --- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems?esab=a&as=aaq

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