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Problem in downloading files within mozilla firefox 17.0.1

  • 2 replies
  • 4 have this problem
  • 5 views
  • Last reply by cor-el

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I am using windows 7 and mozilla firefox version 17.0.1. Every time I try to download anything with Mozilla Firefox it will not give me result and nothing is happened.No window or option is appeared after clicking on save button.

When i try to download in Internet explorer,no problem is occured,it downloads my files. 

I recently reinstall my windows in laptop but problem is not solved. I am comfortable with mozilla browser So i don't want to use any other browser. Kindly help me in solving this problem.

All Replies (2)

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sorry to hear about your problems. Here's two articles that could help:

What to do if you can't download or save files

Startup, home page, tabs, and download settings

Let us know if it helped.

Regards

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It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: