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Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

  • 8 replies
  • 137 have this problem
  • 42 views
  • Last reply by albalma

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Just this week (10/1/12) I signed out of youtube and now I cannot log back in there or in my gmail account. I have tried every single fix-it/remedy offered on the FF forum but nothing works.

Everything else works, all websites I frequent load fine, is youtube doing something on purpose to FF users? I can get to the youtube page and view videos, but I cannot log in, every time I click the sign in button I get:

"The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete. 

This problem can sometimes be caused by disabling or refusing to accept cookies."

I hate to be a conspiracy theorist, but I can log in to youtube with no problem on IE, but I hate that browser. I am using windows 7 and FF 15. Can anybody figure this one out?

Just this week (10/1/12) I signed out of youtube and now I cannot log back in there or in my gmail account. I have tried every single fix-it/remedy offered on the FF forum but nothing works. Everything else works, all websites I frequent load fine, is youtube doing something on purpose to FF users? I can get to the youtube page and view videos, but I cannot log in, every time I click the sign in button I get: "The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I hate to be a conspiracy theorist, but I can log in to youtube with no problem on IE, but I hate that browser. I am using windows 7 and FF 15. Can anybody figure this one out?

Chosen solution

Seems like this is a firefox issue since that has never happened on IE, Safari or Opera on me. Do you guys not think a simple patch can fix this problem. I have to delete individual cookies every few days.

Read this answer in context 👍 4

All Replies (8)

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This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
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Another user reported that updating Adobe plugins mysteriously helped with Gmail login. Why can't I access gmail using Firefox?

Perhaps the issue there was "Flash cookies"? In order to clear Flash cookies, you can use the Website Storage Settings panel on the following page:

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

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To solve this problem there is no need to delete all of your cookies, simply delete the ones associated with your google and youtube accounts. Here's how:

- Click Tools/Options/Privacy

- Click "Remove Individual Cookies"

- In the Cookies Window type "accounts" (no quotes) into the Search box

- Select all the cookie names starting with: accounts.google.com and accounts.youtube.com

- Click Remove Cookie

You should now be able to reach your Gmail or Youtube login page as usual. This is how I was able to solve my problem. Deleting other google.com and youtube.com cookies did not help, only after I deleted the account cookies I was able to get back to the login page.

Modified by RayNA

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Yes to delete the cookies for the google accounts solved everything, i'm not a techie but the accounts information must have blocked the web address from redirecting and when you delete them the block dissapears.

A BIG THANX to YOU RayNA!

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I am glad it helped, you're very welcome.

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Thank goodness, it worked....Thanks to all involved....you are much appreciated by people like myself, old & non-techie!

Sylvia x

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Chosen Solution

Seems like this is a firefox issue since that has never happened on IE, Safari or Opera on me. Do you guys not think a simple patch can fix this problem. I have to delete individual cookies every few days.

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I have not had this issue with chrome, IE, and even normal firefox, but with Waterfox only. I hope you can fix this soon, since it has been there for about a month!