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since updating to firefox 9 my scroll feature on my touch pad doesn't work - help, please and thank you!

carolynsinclair

since updating to firefox 09 my scroll feature on my touch pad doesn't work. How do I fix this, please? I have a Gateway laptop. This has never happened before with other updates. Thanks so much!!

since updating to firefox 09 my scroll feature on my touch pad doesn't work. How do I fix this, please? I have a Gateway laptop. This has never happened before with other updates. Thanks so much!!

All Replies (2)

seems to be a catch all, but see if you find your drivers mentioned in

https://bugzilla.mozilla.org/show_bug.cgi?id=605357

It was specifically mentioned in the release notes concerning ALPS drivers.

Thank you so much for your link - unfortunately it is totally beyond my skills to understand or correct the bug as posted. I can find the touchpad icon and right click to open the options and that's about my speed. If this is a bug should I uninstall Firefox 9? Thanks so much...