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Reference #97.67de6bd1.1321719953.4d3bcda for www.washingtonpost.com works fine in IE & Chrome tried everything in errors when loading websites Other ideas?

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  • Last reply by cor-el

gRt29464
gRt29464
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When trying to load The Washington Post by either typing it in or using bookmarks, a couple of days ago I started getting this message; Reference #97.67de6bd1.1321719953.4d3bcda . This only happens in Firefox. Both 4 & 8. I have know problem getting to the site with IE or Chrome. I've tried everything in Firefox Help under error loading web sites. No joy. The problem is only with washingtonpost.com & only in Firefox.

When trying to load The Washington Post by either typing it in or using bookmarks, a couple of days ago I started getting this message; Reference #97.67de6bd1.1321719953.4d3bcda . This only happens in Firefox. Both 4 & 8. I have know problem getting to the site with IE or Chrome. I've tried everything in Firefox Help under error loading web sites. No joy. The problem is only with washingtonpost.com & only in Firefox.

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cor-el
cor-el
  • Moderator
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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).