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Sync deleted my data - how do I recover it?

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  • Last reply by Ibai

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My laptop drive died, so I re-installed Windows and Firefox. I had no chance to write down the "sync key" - I thought that perhaps like every other system in the world that I've used, I could just recover my password and get my bookmarks and passwords back. No dice apparently.

I've logged in and all my data is gone. I NEED that data back for work - is there a Firefox admin person I can pay a fee to that will restore my data for me please? I seriously need this data ASAP!


- Justin

My laptop drive died, so I re-installed Windows and Firefox. I had no chance to write down the "sync key" - I thought that perhaps like every other system in the world that I've used, I could just recover my password and get my bookmarks and passwords back. No dice apparently. I've logged in and all my data is gone. I NEED that data back for work - is there a Firefox admin person I can pay a fee to that will restore my data for me please? I seriously need this data ASAP! - Justin

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Hi,

This is a duplicated thread and it's already answered in the other one. Linking and closing.