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After reinstallation my data I synced previously with my account is not restored.

Please help me fix this. I had reset my windows and after I installed and signed in to my firefox account. The data from my previous sessions like bookmarks, logins and p… (read more)

Please help me fix this. I had reset my windows and after I installed and signed in to my firefox account. The data from my previous sessions like bookmarks, logins and passwords are not synced with my account. Those were very crucial for my work. Please Please help me out asap.

Asked by firsthimanshu 6 hours ago

Can't Log In to FireFox Sync

Greetings, Recently I am unable to log in to FireFox Sync from my desktop. I am using an older version of FireFox so I am wondering if support for older versions of FireF… (read more)

Greetings,

Recently I am unable to log in to FireFox Sync from my desktop. I am using an older version of FireFox so I am wondering if support for older versions of FireFox was recently dropped? If this is the case where can I find details of what versions were dropped from FireFox Sync support.

Thanks!

Asked by StaticNoise 3 weeks ago

Last reply by StaticNoise 19 hours ago

sync does not work

bold textin trying to sync my bookm,arks frolm my old desktop to a new laptop, after I click to sync now nothing happens ? what to do what to do ? … (read more)

bold textin trying to sync my bookm,arks frolm my old desktop to a new laptop, after I click to sync now nothing happens ? what to do what to do ?

Asked by rpearson500 1 day ago

See saved collection from android app on desktop

I see that Firefox on android is now can create collection for save website link. May I ask if could I see saved collection from android app on Firefox desktop? and how t… (read more)

I see that Firefox on android is now can create collection for save website link.

May I ask if could I see saved collection from android app on Firefox desktop? and how to do that?

Thank you in advance.

Asked by KMP 1 day ago

How do I safely delete synced Add-Ons without syncing to new profile?

I recently newly configured a laptop and while doing so, installed an updated version of FF (v 79). I realized that some of my old Add-ons from my backed up FF profile (… (read more)

I recently newly configured a laptop and while doing so, installed an updated version of FF (v 79).

I realized that some of my old Add-ons from my backed up FF profile (last used with FF v. 68) were interfering with the new FF installation, so by toggling off sync of Add-ons using about:config (see https://support.mozilla.org/en-US/kb/about-config-editor-firefox ), I was able to open the newly installed FF and successfully use it with my backed up profile without introducing the older synced Add-ons.

The problem: So currently, in my newly restored, working FF profile, I have Add-Ons unchecked in syncing, to ensure that the Add-Ons from my previous FF incarnation would not conflict with this new install.

However, I am concerned that at some future point I might forget why I had disabled Add-ons in sync, and that if I check it and do a sync, it might re-introduce the old Add-ons.

So what I want to do now is to delete all the old Add-ons (essentially from the Sync server) . . . if they are still there -- so that if I want to check Add-ons to be synced with my new FF installation, it won't re-introduce those incompatible older add-ons.

What is the safest way to do this?

Would it work if I did the following?

- Open FF (my current working restored profile) -- but open it in Safe Mode. - check Add-ons in sync - allow sync - if the Add-ons show up, delete them

Asked by blue_sky 2 days ago

Firefox Sync Not Working

For about the last 5 hours, when I download Firefox, nothing syncs after I log in -- no add-ons, no bookmarks, no history. I've seen no mention of this on the support p… (read more)

For about the last 5 hours, when I download Firefox, nothing syncs after I log in -- no add-ons, no bookmarks, no history. I've seen no mention of this on the support page.

I first noticed this about 3 pm Sunday, EDT.

Is no one else experiencing this?

Firefox account: secondary email address already in use, not appearing anywhere

Hi, I wanted to add one of my email address, let's call it A, as a secondary address for my firefox account, B. However, it tells me that the address has already been ver… (read more)

Hi,

I wanted to add one of my email address, let's call it A, as a secondary address for my firefox account, B. However, it tells me that the address has already been verified by another user.

I checked, I did have another firefox account (since gmail, accepts "." in the name, I created by accident two accounts...B&C), but address A is not visible in either B or C.

If I try to connect with A, I don't have password which match. If I ask to reset the password, it asks for the primary address...which is not B or C! At that point I'm running out of email address that could have been used ^^ There is no address D.

I have deleted the account C just to be sure.

How can I identify where address A has been used? How to use address A as a primary/secundary address ?

Asked by Luc 5 days ago

firefox sync doesn't work (passwords, bookmarks, ...)

I have firefox on linux. I enter my credentials in preferences > sync and it seems like everything is ok. but my bookmarks and passwords does not appear in my browser.… (read more)

I have firefox on linux. I enter my credentials in preferences > sync and it seems like everything is ok. but my bookmarks and passwords does not appear in my browser. I checked everything on my firefox on iphone and seems alright. I just have problem on linux. I tried changing my password, it didn't work. about:sync-log results is attached to this question.

Asked by friendofpine 6 days ago