Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

I can't get firefox to download files from links on web pages

the-edmeister replied
Kent

I have firefox 3.6.13 and when I click on a download link on a web page nothing happens. I have to open Internet explorer to download files. It used to work OK for years until a few months ago.

The only web page I have found that I can still download from is for mp3 files from amazon.com

Isn't there anyone out there that has any idea how to solve this? If I can't get it fixed I guess I will have to make Internet Explorer my default browser.

I have firefox 3.6.13 and when I click on a download link on a web page nothing happens. I have to open Internet explorer to download files. It used to work OK for years until a few months ago. The only web page I have found that I can still download from is for mp3 files from amazon.com Isn't there anyone out there that has any idea how to solve this? If I can't get it fixed I guess I will have to make Internet Explorer my default browser.

Modified by Kent

All Replies (1)

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...