Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Deepl website won't function without security verification every single time

Firefox Web compatibility
jbr replied 3 hours ago
unionfan
unionfan

We use the Deepl site for translations and it won't load in Firefox without asking the "verify you are human" questions every single time. The Deeple site does not require this authentication in Chrome but we hate Chrome and want to stick with Firefox. We just have the standard security settings in Firefox, only use Windows Firewall and our Express VPN is not switched on; our IP location is showing correctly. Firefox is up to date.

We use the Deepl site for translations and it won't load in Firefox without asking the "verify you are human" questions every single time. The Deeple site does not require this authentication in Chrome but we hate Chrome and want to stick with Firefox. We just have the standard security settings in Firefox, only use Windows Firewall and our Express VPN is not switched on; our IP location is showing correctly. Firefox is up to date.
Attached screenshots

All Replies (1)

jbr
jbr
  • Top 10 Contributor

You might need to ask Cloudflare or Deepl, as there doesn't seem anything influencing it: support.mozilla.org/questions/1601305 (it challenges me in all browsers, fwiw)

Seems they don't want you to open that page directly, and use the homepage now instead.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.