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Firefox Hanging

tymora1188

I keep having problems with Firefox hanging or disconnecting. I have followed all the steps in the [Hanging] page, and I still have to shut it down and restart it often, sometimes as much as several times a day. I also frequently have to force quit the browser, or I get a message saying "Firefox is open, but not responding" when I try to restart it.

I keep having problems with Firefox hanging or disconnecting. I have followed all the steps in the [[https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding|Firefox Hanging]] page, and I still have to shut it down and restart it often, sometimes as much as several times a day. I also frequently have to force quit the browser, or I get a message saying "Firefox is open, but not responding" when I try to restart it.

All Replies (2)

In the troubleshooting steps linked from the guide, did you see the same after e.g. creating a new clean profile on the side, to check the stability using factory defaults?

jbr said

In the troubleshooting steps linked from the guide, did you see the same after e.g. creating a new clean profile on the side, to check the stability using factory defaults?

I am not certain, so I'll try again.

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