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Two questions: 1) Why Waterfox is asking me a totally senseless question, like: Are you running Windows 10? 2) Why Waterfox deleted all my profile information, all my passwords, all extensions and now is faking itself as a fresh, new installation?

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  • Last reply by Denys
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Already included, see above.

Already included, see above.

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Hi,

This forum is intended to help users with Mozilla products, such as Firefox. Your question appears to be outside the scope of our support forum, so as a moderator, I’m going to lock the thread and mark it as off-topic. Please see Mozilla Support rules and guidelines for more information.

If you believe this was a mistake, feel free to submit a new question with additional details.