Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"http://www.ups.com/lasso/login?

  • 1 reply
  • 0 have this problem
  • Last reply by jbr
  • Open

Firefox for Linux Mint mint-001-01 150.0.3 64 bit Issues with login on ups.com When I press on the Login radio button I get this:

Access Denied You don't have permission to access "http://www.ups.com/lasso/login?" on this server. Reference #18.e86ac917.1779017770.661111b8 https://errors.edgesuite.net/18.e86ac917.1779017770.661111b8

Works in all other browsers on same system, Chromium, Brave, Opera, etc Works on Windows 150.0.3 64 bit Cleared cache,cookies, disabled all extensions, disabled advanced tracking protection, every suggestion I could scrape the internet for. Ran Firefox logger and it found a 403 error. Any suggestions? about to nuke and reinstall

Firefox for Linux Mint mint-001-01 150.0.3 64 bit Issues with login on ups.com When I press on the Login radio button I get this: Access Denied You don't have permission to access "http://www.ups.com/lasso/login?" on this server. Reference #18.e86ac917.1779017770.661111b8 https://errors.edgesuite.net/18.e86ac917.1779017770.661111b8 Works in all other browsers on same system, Chromium, Brave, Opera, etc Works on Windows 150.0.3 64 bit Cleared cache,cookies, disabled all extensions, disabled advanced tracking protection, every suggestion I could scrape the internet for. Ran Firefox logger and it found a 403 error. Any suggestions? about to nuke and reinstall

All Replies (1)

Expecting a new separate profile (or private tabs) also didn't help? If you run in troubleshooting mode, does it make any difference?

The error signature is Akamai. Their bot protection doesn't like Linux user agents for whatever reason, see https://support.mozilla.org/questions/1573011 — you might have some success changing your user agent header, e.g. via an addon: https://support.mozilla.org/en-US/questions/1579167 and try with a Win or Mac one…

(Or try "responsive design mode", and select some of the available user agents e.g. Android one, and reload — if that's just it.)

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.