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Required sign=in at Amazon.

  • 3 replies
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  • Last reply by amoun
  • Solved

Hi, I am experiencing an issue with accessing my Amazon orders and returns when using Mozilla Firefox. While I can navigate to Amazon.com without any problems, I am now prompted to sign in to my Amazon account whenever I attempt to view my orders or returns. This pop-up indicates that it is a Firefox security issue rather than a Windows problem. This situation has only started occurring recently, and I would appreciate any assistance in resolving this matter. My Firefox version is 150.03. Thank you for your help.

Hi, I am experiencing an issue with accessing my Amazon orders and returns when using Mozilla Firefox. While I can navigate to Amazon.com without any problems, I am now prompted to sign in to my Amazon account whenever I attempt to view my orders or returns. This pop-up indicates that it is a Firefox security issue rather than a Windows problem. This situation has only started occurring recently, and I would appreciate any assistance in resolving this matter. My Firefox version is 150.03. Thank you for your help.

Chosen solution

You could maybe close this post as 'solved'

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So it looks like maybe the cookies on Firefox are not current. You could remove the amazon cookies and start afresh to see if that helps.

It appears to have solved my problem. Thank you.

Chosen Solution

You could maybe close this post as 'solved'

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