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Websites don’t load and search is broken.

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  • Last reply by wxie
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After moving home from college Firefox no longer works. I can open the browser, and it doesn’t crash, but websites will not load and I can’t search anything. The weather data says it is not available. I have tried everything. Uninstall and reinstall, reset, scanned for malware, reset DNS on my computer, cleared cache both on Firefox and on my pc. If I open up Chrome websites work fine. When I reset Firefox through the uninstall window, it works but if I close that and reopen it it is broken again. I am beyond frustrated and any guidance would be much appreciated.

After moving home from college Firefox no longer works. I can open the browser, and it doesn’t crash, but websites will not load and I can’t search anything. The weather data says it is not available. I have tried everything. Uninstall and reinstall, reset, scanned for malware, reset DNS on my computer, cleared cache both on Firefox and on my pc. If I open up Chrome websites work fine. When I reset Firefox through the uninstall window, it works but if I close that and reopen it it is broken again. I am beyond frustrated and any guidance would be much appreciated.

All Replies (3)

Did you have a proxy setting before your moving? You can try to set for No Proxy for Firefox.

Step 1: Check Your Connection Settings

   Open Firefox.
   Click the menu button and select Settings.
   In the search bar at the top of the Settings page, type proxy.
   In the search results, click the Settings... button next to "Network Settings".

Step 2: Select "No Proxy"

   A new window titled "Connection Settings" will pop up.
   Select the option for "No proxy" .
   Click OK to save the change.

Step 3: Test Your Browser Try loading a website now. In most cases, this will immediately restore your connection.

I had tried this before and it didn’t work. I tried it again now and still nothing. I am beyond lost here. I appreciate the suggestion though

Sounds strange.

What is your operating system? Do you have a blacklist or something similar to block specific applications? For example, antivirus tools?

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