Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My email account

  • 1 reply
  • 2 have this problem
  • 126 views
  • Last reply by Paul
  • Solved

Now that my browser is Firefox I cannot get to my email or anything else on my computer. What must I do??? At one point I was signing in to Mozilla Firefox and it said that account already exists. This is very frustrating for an older geriatric. Please send me instructions to get back where I was. My present email address is [edited from public] @gmail.com.

Now that my browser is Firefox I cannot get to my email or anything else on my computer. What must I do??? At one point I was signing in to Mozilla Firefox and it said that account already exists. This is very frustrating for an older geriatric. Please send me instructions to get back where I was. My present email address is [edited from public] @gmail.com.

Modified by James

Chosen solution

Hi

What happens when you try to access that website in Firefox? Is there any error message?

Read this answer in context 👍 0

All Replies (1)

Chosen Solution

Hi

What happens when you try to access that website in Firefox? Is there any error message?