Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot access account due to 2FA

  • 1 reply
  • 0 have this problem
  • 16 views
  • Last reply by Kiki

more options

I cannot access an account anymore due to the fact that I lost access to 2FA. I kindly request that account to be deleted.

Account: Purple_Fish _5374 Account link: https://addons.mozilla.org/en-US/firefox/user/17990535/

I cannot access an account anymore due to the fact that I lost access to 2FA. I kindly request that account to be deleted. Account: Purple_Fish _5374 Account link: https://addons.mozilla.org/en-US/firefox/user/17990535/

All Replies (1)

more options

Hi Iren,

We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one). To troubleshoot the 2FA issue with your Mozilla account, please submit a new ticket from this page so our support agent can assist you further.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.