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I paid 60 bucks for VPN addon and I CANNOT use it because I use Ubuntu. Can I have a refund please??

Daniel Broughton
Daniel Broughton
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I paid 60 bucks for VPN addon and I CANNOT use it because I use Ubuntu. I would never use Windows. Can I have a refund please?? [edited from public] I paid via Paypal.

I paid 60 bucks for VPN addon and I CANNOT use it because I use Ubuntu. I would never use Windows. Can I have a refund please?? [edited from public] I paid via Paypal.

Modified by NoahSUMO

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James (On Leave)
James (On Leave)
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See https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn


This section you posted in is for desktop Firefox. As you can see on https://support.mozilla.org/en-US/questions/new there is a Mozilla VPN section where you can post for direct ticket help with Mozilla VPN to Mozilla agents if the above knowledge base link does not help.

Modified by James (On Leave)

James (On Leave)
James (On Leave)
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Btw the Linux version of Mozilla VPN is for Ubuntu as per https://support.mozilla.org/en-US/kb/how-install-mozilla-vpn-linux-computer