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Bookmarks lost after update

  • 1 reply
  • 1 has this problem
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  • Last reply by TechHorse

emma.c.wrenn
emma.c.wrenn

After updating to version 137 today, all my bookmarks are gone. I've tried looking under "Profiles" to see if they're on another profile following the instructions from https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update; there are two profiles (default and default-release) and both have no bookmarks. I also tried following the instructions at https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks to import a backup, but Firefox finds no backups to import from and there's no "Old Firefox Data" on my desktop to restore from. Search history and recently closed tabs history are intact, so it doesn't look like Firefox has completely destroyed the profile it was using before the update, just the bookmarks. Is there anything else I should try, or should I accept that this particular library of Alexandria has burned and just begin recreating the bookmarks?

After updating to version 137 today, all my bookmarks are gone. I've tried looking under "Profiles" to see if they're on another profile following the instructions from https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update; there are two profiles (default and default-release) and both have no bookmarks. I also tried following the instructions at https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks to import a backup, but Firefox finds no backups to import from and there's no "Old Firefox Data" on my desktop to restore from. Search history and recently closed tabs history are intact, so it doesn't look like Firefox has completely destroyed the profile it was using before the update, just the bookmarks. Is there anything else I should try, or should I accept that this particular library of Alexandria has burned and just begin recreating the bookmarks?

All Replies (1)

TechHorse
TechHorse

emma, the only thing I can suggest is to search your harddrives for bookmark backup files to see if any exist outside of the locations that you have already checked.

The backups will have filenames of the form "bookmarks-*.jsonlz4". If nothing is found, then you might want to check that the search process can find hidden files and folders.

If you do find such a file, then you can try importing it by going to the bookmarks library, then selecting Import and Backup > Restore > Choose File, and then navigating to it.

Modified by TechHorse

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