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Firefox / Windows 10 Constant Need to Refresh

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

Almost every time that I open a new session of Firefox I get a message that there is a problem and it needs a refresh, which removes the extension I use all the time. Any ideas why this keeps happening over and over and what I might to resolve the problem?

Almost every time that I open a new session of Firefox I get a message that there is a problem and it needs a refresh, which removes the extension I use all the time. Any ideas why this keeps happening over and over and what I might to resolve the problem?

All Replies (2)

A refresh prompt will appear if you haven't used a profile for over 60 days or you recently reinstalled. You don't have to refresh and can safely ignore it.

Can you attach a screenshot?