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Youtube videos won't load normally

  • 3 replies
  • 5 have this problem
  • 3092 views
  • Last reply by cor-el

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I woke up this morning and realized my youtube wasn't working right. It was loading endlessly and wouldn't play right away when I clicked a video. I thought at first it was a computer issue so I restarted it; but that didn't change anything. Then I thought it was an internet thing, so I switched to my mobile hotspot; but still nothing changed.

I've restarted my computer 3 times, restarted firefox 9 times and done just about everything I could find online. I turned off the recommended hardware settings, went into troubleshoot mode (although I'm not tech savvy so I didn't really understand what to look for), made sure firefox was up to date, cleared my cache and cookies, made sure all my add-ons were up to date; and still nothing.

And it's the same for Twitch. It just loads endlessly and doesn't play anything. It doesn't give me an error or a bug notification; just shows the gracy spinning circle and nothing else.

The only way anything loads is if I turn the quality down to the lowest one possible and have it paused for a minute to let it load on its own.

It works fine in Microsoft Edge; but just not in firefox.

I woke up this morning and realized my youtube wasn't working right. It was loading endlessly and wouldn't play right away when I clicked a video. I thought at first it was a computer issue so I restarted it; but that didn't change anything. Then I thought it was an internet thing, so I switched to my mobile hotspot; but still nothing changed. I've restarted my computer 3 times, restarted firefox 9 times and done just about everything I could find online. I turned off the recommended hardware settings, went into troubleshoot mode (although I'm not tech savvy so I didn't really understand what to look for), made sure firefox was up to date, cleared my cache and cookies, made sure all my add-ons were up to date; and still nothing. And it's the same for Twitch. It just loads endlessly and doesn't play anything. It doesn't give me an error or a bug notification; just shows the gracy spinning circle and nothing else. The only way anything loads is if I turn the quality down to the lowest one possible and have it paused for a minute to let it load on its own. It works fine in Microsoft Edge; but just not in firefox.

Chosen solution

suram080 said

Hey there! It sounds like you're having a bit of trouble with YouTube and Twitch not loading properly in Firefox. No worries, we'll get this sorted out. Since you've already done some troubleshooting steps like restarting your computer and Firefox, clearing cache, and checking for updates, let's try a few more things. First, make sure your graphics drivers are up to date. Sometimes outdated drivers can cause issues. Also, try disabling any browser extensions you might have, as they could be causing conflicts. If that doesn't do the trick, you can try creating a new Firefox profile. This can help if there's something specific in your current profile causing the problem. Just open a new Firefox profile and see if the issue persists there. Give these steps a shot and let me know how it goes!

IT WORKED I turned off all my add-ons and it fixed the issue! And I ended up turning them back on one-by-one and narrowed it down to a specific ad-blocker!! Thank you so much!!

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Hey there! It sounds like you're having a bit of trouble with YouTube and Twitch not loading properly in Firefox. No worries, we'll get this sorted out. Since you've already done some troubleshooting steps like restarting your computer and Firefox, clearing cache, and checking for updates, let's try a few more things. First, make sure your graphics drivers are up to date. Sometimes outdated drivers can cause issues. Also, try disabling any browser extensions you might have, as they could be causing conflicts. If that doesn't do the trick, you can try creating a new Firefox profile. This can help if there's something specific in your current profile causing the problem. Just open a new Firefox profile and see if the issue persists there. Give these steps a shot and let me know how it goes!

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Chosen Solution

suram080 said

Hey there! It sounds like you're having a bit of trouble with YouTube and Twitch not loading properly in Firefox. No worries, we'll get this sorted out. Since you've already done some troubleshooting steps like restarting your computer and Firefox, clearing cache, and checking for updates, let's try a few more things. First, make sure your graphics drivers are up to date. Sometimes outdated drivers can cause issues. Also, try disabling any browser extensions you might have, as they could be causing conflicts. If that doesn't do the trick, you can try creating a new Firefox profile. This can help if there's something specific in your current profile causing the problem. Just open a new Firefox profile and see if the issue persists there. Give these steps a shot and let me know how it goes!

IT WORKED I turned off all my add-ons and it fixed the issue! And I ended up turning them back on one-by-one and narrowed it down to a specific ad-blocker!! Thank you so much!!

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This is likely a problem with the AdBlocker Ultimate extension if you have this extension as there have been similar reports.

  • 1847380 - Adblocker Ultimate preventing pages from displaying correctly

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)