Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Help requests via Adobe Community selection

  • 3 replies
  • 0 have this problem
  • 1 view
  • Last reply by Terry

Steve Firefox
Steve Firefox

So, whenever I select an Adobe Community/Forum help link, like this: https://community.adobe.com/t5/indesign-discussions/how-to-set-default-font-in-indesign/m-p/11092203

The web page "blinks" the requested Adobe destination page - but then provides an error page (see page-clip image attached here) and no destination result. It does not require login - I should be able to see the topic in the Adobe Community (HelpX) page.

But either Adobe or Firefox is preventing me from seeing the page. Please advise. Firefox is my default browser. When I copy link and paste-and-go in Chrome, it works as expected - I see the page.

So, whenever I select an Adobe Community/Forum help link, like this: https://community.adobe.com/t5/indesign-discussions/how-to-set-default-font-in-indesign/m-p/11092203 The web page "blinks" the requested Adobe destination page - but then provides an error page (see page-clip image attached here) and no destination result. It does not require login - I should be able to see the topic in the Adobe Community (HelpX) page. But either Adobe or Firefox is preventing me from seeing the page. Please advise. Firefox is my default browser. When I copy link and paste-and-go in Chrome, it works as expected - I see the page.
Attached screenshots

All Replies (3)

Steve Firefox
Steve Firefox Question owner

Adding the error page URL from Adobe: https://community.adobe.com/t5/errors/FilterErrorHandlerPage

Dropa
Dropa

You might want to contact Adobe support about this browser access issue. They would be knowledgeable with their software apps.

Terry
Terry

The page you want loads without issue here. You could try removing cookies and, if that doesn't work, try troubleshooting.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)