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Fire fox 101.0.1 does not open window but is running in background

  • 5 replies
  • 1 has this problem
  • 8 views
  • Last reply by bassoe87

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I'm not sure if this is the cause but a few days after windows update my firefox crashes. I restart it and only screen opens and doesn't respond. Deleted Firefox, did fresh install. Firefox starts again but as soon as I log in my account, crashes again. Delete firefox and again fresh install. I don't login, I save 3 bookmarks and it crashes again. Delete firefox again and fresh install. But now firefox starts in the background (seen in task manager) but does not open a window. Download latest installer and try to install but now install says, "something went wrong" during the download. (could be the enterprise network here) this I tried a few times but no success.

So I download Firefox 101.0.1 ISO and install. But again running in background and no window.

HP Elitebook AMD Ryzen 7 PRO 2700 Vega Mobile Gfx

64bit Win 10 Pro 21H2 - 19044.1766

I'm not sure if this is the cause but a few days after windows update my firefox crashes. I restart it and only screen opens and doesn't respond. Deleted Firefox, did fresh install. Firefox starts again but as soon as I log in my account, crashes again. Delete firefox and again fresh install. I don't login, I save 3 bookmarks and it crashes again. Delete firefox again and fresh install. But now firefox starts in the background (seen in task manager) but does not open a window. Download latest installer and try to install but now install says, "something went wrong" during the download. (could be the enterprise network here) this I tried a few times but no success. So I download Firefox 101.0.1 ISO and install. But again running in background and no window. HP Elitebook AMD Ryzen 7 PRO 2700 Vega Mobile Gfx 64bit Win 10 Pro 21H2 - 19044.1766

Chosen solution

cor-el said

If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".
  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.
  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternatively you can open about:crashes via the location/address bar. See also:

No I didn't get crash reports. But I put the same question at the microsoft forum. Apparently there is a bug in the last windows update that was causing this. I deleted the last update and everything is working like before.

Thank you everybody for your help.

Read this answer in context 👍 0

All Replies (5)

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OK so apparently my mobile hotspot is preventing firefox or any webbrowser to enter the internet of even start.

Modified by bassoe87

Helpful?

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What security software? Reboot and try a different user account to see if you have the same issue.

Helpful?

more options

If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

Helpful?

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jonzn4SUSE said

What security software? Reboot and try a different user account to see if you have the same issue.

I just tried but problem persists. Windows Defender.

Helpful?

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Chosen Solution

cor-el said

If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".
  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.
  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternatively you can open about:crashes via the location/address bar. See also:

No I didn't get crash reports. But I put the same question at the microsoft forum. Apparently there is a bug in the last windows update that was causing this. I deleted the last update and everything is working like before.

Thank you everybody for your help.

Helpful?

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