Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot open onedrive.com using firefox, but can with chrome or safari.

walrus549
walrus549

I cannot open OneDrive with Firefox. I tested Safari and Chrome to see if they have the same problem. They both were able to open OneDrive. The only Firefox extensions I have are Adblocker Ultimate and Print Friendly & PDF.

I cannot open OneDrive with Firefox. I tested Safari and Chrome to see if they have the same problem. They both were able to open OneDrive. The only Firefox extensions I have are Adblocker Ultimate and Print Friendly & PDF.

Chosen solution

Hi, I'm on macOS as well, and I'm able to open OneDrive just fine.

Let's try something simple, like clearing your cache and cookies.

  1. In the History menu, choose Clear Recent History.
  2. In the Time Range to clear drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now.
Read this answer in context 👍 0

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator

Chosen Solution

Hi, I'm on macOS as well, and I'm able to open OneDrive just fine.

Let's try something simple, like clearing your cache and cookies.

  1. In the History menu, choose Clear Recent History.
  2. In the Time Range to clear drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now.