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Can't find where to update my details for donate@mozilla.

  • 3 replies
  • 1 has this problem
  • 21 views
  • Last reply by firefox1859

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Hi, I need to update my credit card details for my monthly donation to Mozilla but I cn't find out how to do it. I can't find a way from my Firefox user account to do it. Clicking on the only link I can find to Donate just throws a 403 error. Clicking on a link to help for Mozilla Donate does the same thing. Please email me advise how I can do this. Thanks, Andrew

Hi, I need to update my credit card details for my monthly donation to Mozilla but I cn't find out how to do it. I can't find a way from my Firefox user account to do it. Clicking on the only link I can find to Donate just throws a 403 error. Clicking on a link to help for Mozilla Donate does the same thing. Please email me advise how I can do this. Thanks, Andrew

Chosen solution

Dropa said

https://donate.mozilla.org/en-US/

Thanks, Just figured it out. It's my (not MozillaVPN) VPN that's upseting the works. Had to turn it off to be able to log in. I wonder if it would work if I was running MozillaVPN?

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Sorry, just gives me a 403 error. 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

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Chosen Solution

Dropa said

https://donate.mozilla.org/en-US/

Thanks, Just figured it out. It's my (not MozillaVPN) VPN that's upseting the works. Had to turn it off to be able to log in. I wonder if it would work if I was running MozillaVPN?