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problem loading page

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  • Last reply by FredMcD

TBALF
TBALF
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I am trying to open Japan Times archives website via the Harvard Library on-line portal. I'm signed in but keep getting the following message: "The connection to the server was reset while the page was loading " How can I get this page to load? thanks, Todd

I am trying to open Japan Times archives website via the Harvard Library on-line portal. I'm signed in but keep getting the following message: "The connection to the server was reset while the page was loading " How can I get this page to load? thanks, Todd

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FredMcD
FredMcD
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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


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