Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When opening Firefox it tries to restore the previous sessino rather than open my home page.

  • 4 replies
  • 1 has this problem
  • 41 views
  • Last reply by FredMcD

more options

When opening Firefox it tries to restore the previous session rather than open my home page.

When opening Firefox it tries to restore the previous session rather than open my home page.

Chosen solution

You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html


Type about:support<enter> in the address box.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Locate the above file. Then rename or delete it. Restart Firefox.

Read this answer in context 👍 1

All Replies (4)

more options

If the browser crashed or did not close properlly, it will restore the last session. This is how the browser is set up.

Make sure you close the browser using; Windows: Menu > File > Exit Mac: Menu > Firefox > Quit Firefox Linux: Menu > File > Quit

more options

Chosen Solution

You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html


Type about:support<enter> in the address box.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Locate the above file. Then rename or delete it. Restart Firefox.

more options

Thanks for the responses.

As for the close issue this raises the question of why I've always been able to close using the upper right hand corner x without having this problem before.

I followed your directions in your other response and found only a session store back up file, which I deleted. This seems to have solve the problem. Thanks!

more options

Glad to help. Safe Surfing.