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I need to get help to stop this "STOP thing from POP UP and Slowing down my Firefox browser. I tryed called Mozella company and got NOWhere:

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I keep getting here on Mozzilla Firefox this Error "Stop" pop-up thing that slows down the Firefox browser I tried calling the Mozilla Company in California with out any success. If someone from the Mozilla Company is on Firefox please can you contact me? I am desperate for help in this matter. Margaret Ann Galasso ... Can someone from Mozilla Call me? ... HELP!!!


edited sensitive information from public and search/spam bots view on this community forum. nobody here or at Mozilla does one on one support by phone, chat , or email.

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I get such a message occasionally. I find it goes away of its own accord after some seconds if I ignore it.

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Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.

Please remove that information from your post.


Mozilla does not have any phone or other direct support. This is the official support for Mozilla Firefox.

Hi,

The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or Firefox developers. If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.

You can also file a bug report or feature request. See File a bug report or feature request for Mozilla products for details.

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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


What 'thing' are you talking about?

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Can you take a screenshot of the window and post it here?

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January 7,2022

Hello T.North, Sorry, I didn't get back to your sooner. I now have found the Manager for the Cookies in Firefox. I deleted some of those cookies in the cache.

This seemed to stop that "Stop" pop-up thing from happening;but not totally.

I will try as you suggested and get a Screen Snap Shot of this Pop-Up next time it happens maybe you or someone here can tell me just how to get rid of it. Message keeps say that this "Stop" slows down Firefox browser?? This is the Error message I am getting. I have a more then 10year old desk top computer. I am using Windows 7 Home Edition if this helps. I am very New to this so called Forum thing. I am not Tech savvy. I am a disabled Senior.

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I get such a message occasionally. I find it goes away of its own accord after some seconds if I ignore it.

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I am getting this same message just now I tried to take a Screen shot but it was to quick. Still says "STOP" it slows down the Firefox Browser. sometimes is creates a NOT Responding Error so the web page won't work. I really need help from Mozella company if possible. I tried go to that link Fred sent but I couldn't find where to send anything in. thanks for your kind help. Margaret Ann Galasso

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