Firefox is giving crash report after exit
Firefox crashes whenever exited from my primary profile, even in Troubleshoot Mode. The most recent crash report, from Troubleshoot Mode, is [[bp-3df873e2-f302-4670-b1c2-87e140211110
|https://crash-stats.mozilla.org/report/index/bp-3df873e2-f302-4670-b1c2-87e140211110]].
It doesn't crash on exit from a secondary profile.
TIA
|https://crash-stats.mozilla.org/report/index/bp-3df873e2-f302-4670-b1c2-87e140211110]].
It doesn't crash on exit from a secondary profile.
TIAChosen solution
You posted the same report twice.
Basically, a Shutdown hang means something is not responding/closing properly.
Update avast! If the problem continues, disable it.
All Replies (5)
bp-3df873e2-f302-4670-b1c2-87e140211110 = Uptime 97 seconds (1 minute and 37 seconds)
Signature: shutdownhang | je_free | mozilla::Permission::ClonePrincipalForPermission
SafeMode = 1
MOZ_CRASH Reason (Sanitized) : Shutdown hanging at step profile-change-teardown. Something is blocking the main-thread.
Crash Reason EXCEPTION_BREAKPOINT
aswJsFlt.dll = avast!
snxhk.dll = avast!
Chosen Solution
You posted the same report twice.
Basically, a Shutdown hang means something is not responding/closing properly.
Update avast! If the problem continues, disable it.
Thanks for the info!
I've had this problem for quite a long time, though probably not since 2018 when apparently an issue with snxhk64.dll was reported in avast's forums but not resolved: https://forum.avast.com/index.php?topic=215328.15. I'll likely just continue to put up with it.
You posted the same report twice.
Yes, I couldn't find a way to edit the OP's bad syntax.
Glad to help. Safe Surfing.
You posted the same report twice.++
Yes, I couldn't find a way to edit the OP's bad syntax.
Look at the 'header' for each post. Now look to the far right you will see 3 vertical dots. Press them to see a menu.
Modified by FredMcD
Yes, thanks, I checked that, but the only menu option in the OP's menu I saw there was "Quote," though I logged in.
