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Firefox is crashing the past 2 days

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  • 1 has this problem
  • 5 views
  • Last reply by cor-el

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Every time I need to have an attachment to my email and I go to find that attachment, Firefox is crashing. Any ideas? Just today I upload the latest version of Firefox but that did not help. I use Window 10 and all my things are up to date as far as I can tell. With gratitude, Anne-Marie

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Hi, Never mind. I tested it with a different browser and it is the same thing. So it is not Firefox problem but the platform I am using for email purposes. I am sorry, I should have check that first. Anne-Marie

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amie2013 said

Every time I need to have an attachment to my email and I go to find that attachment, Firefox is crashing.

amie2013 said

Hi, Never mind. I tested it with a different browser and it is the same thing.

Can you give more details on the problem?

Please provide a public link (no password) that we can check out. No Personal Information Please !


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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