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Firefox crash not submitted

  • 4 replies
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

xerces9
xerces9
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Firefox crashed and displayed the crash dialog.

There the "submit" option was selected (it is selected by default, it seems) and I clicked QUIT. Then it showed "submitting report..." and then closed after a few seconds.

Then I restarted Firefox and opened about:crashes.

There the recent crash was listed under "Unsubmitted Crash Reports".

So it seems either: 

- it was not submitted (bug in the crash submit dialog, it said it is submitting but failed)
- or it was submittted (bug in about:crashes, where it claims it wasn't)

I submitted the crash manually , see ID bp-7a2c87cc-4834-4f85-8858-b3ec00200520

Firefox crashed and displayed the crash dialog. There the "submit" option was selected (it is selected by default, it seems) and I clicked QUIT. Then it showed "submitting report..." and then closed after a few seconds. Then I restarted Firefox and opened about:crashes. There the recent crash was listed under "Unsubmitted Crash Reports". So it seems either: - it was not submitted (bug in the crash submit dialog, it said it is submitting but failed) - or it was submittted (bug in about:crashes, where it claims it wasn't) I submitted the crash manually , see ID bp-7a2c87cc-4834-4f85-8858-b3ec00200520

All Replies (4)

FredMcD
FredMcD
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Sometimes that happens.

bp-7a2c87cc-4834-4f85-8858-b3ec00200520 Signature: memset_repmovs | sftk_DestroyObject

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

FredMcD
FredMcD
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I noticed the browser was open for 5 days. What were you doing when the crash happened?
surfing, watching a clip, reading an article . . . .

xerces9
xerces9 Question owner
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FredMcD said
I noticed the browser was open for 5 days. What were you doing when the crash happened?
surfing, watching a clip, reading an article . . . .

I was using other programs. I just noticed the crash dialog. Not sure what was happening in Firefox.

FredMcD
FredMcD
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Some have reported crashes when the browser is left open when not in use.
If you get another crash, please post it here.