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Site certificate won't stay deleted

Posted

I'm on Firefox 70.0.1 on macOS Mojave 10.14.6, admin user. My problem is that I have an old cert for a site and a new one, and every time I try to delete the old one, it just comes right back. Any ideas for how to make it stay deleted?

I'm on Firefox 70.0.1 on macOS Mojave 10.14.6, admin user. My problem is that I have an old cert for a site and a new one, and every time I try to delete the old one, it just comes right back. Any ideas for how to make it stay deleted?

Chosen solution

Is this about an intermediate certificate that is part of a certificate chain?

You can try to close (Quit) and restart Firefox after deleting this certificate ? You may have to repeat this.

If this doesn't help then delete cert9.db and possibly cert8.db in the profile folder with Firefox closed. Note that this will remove all intermediate certificates that Firefox has cached from visiting websites, so you may have a problem with servers that do not send a complete certificate chain.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:70.0) Gecko/20100101 Firefox/70.0

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cor-el
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17571 solutions 158919 answers

Chosen Solution

Is this about an intermediate certificate that is part of a certificate chain?

You can try to close (Quit) and restart Firefox after deleting this certificate ? You may have to repeat this.

If this doesn't help then delete cert9.db and possibly cert8.db in the profile folder with Firefox closed. Note that this will remove all intermediate certificates that Firefox has cached from visiting websites, so you may have a problem with servers that do not send a complete certificate chain.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Is this about an intermediate certificate that is part of a certificate chain? You can try to close (Quit) and restart Firefox after deleting this certificate ? You may have to repeat this. If this doesn't help then delete cert9.db and possibly cert8.db in the profile folder with Firefox closed. Note that this will remove all intermediate certificates that Firefox has cached from visiting websites, so you may have a problem with servers that do not send a complete certificate chain. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory/Folder:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *https://support.mozilla.org/en-US/kb/Profiles
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