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Can't Download any files, they all fail instantly

  • 10 replies
  • 2 have this problem
  • 310 views
  • Last reply by Alex Maddux

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Ive tried everything from this article https://support.mozilla.org/en-US/kb/cant-download-or-save-files and this one https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems. I tried opening in safe mode. that didnt work. I also reset my computer as this is a brand new PC, and i cant figure it out. I have no idea whats causing it, it just randomly happened today in my web design class when i was trying to download some files

Chosen solution

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

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What are the exact error message(s) ?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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Unfortunately I am unable to connect to wi-fi in this mode, only Ethernet, which I don't happen to have a cable on me. But I can download stuff on other browsers.

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FredMcD said

What are the exact error message(s) ? Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there? http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

this is the output from my console.

Content Security Policy: Ignoring “'unsafe-inline'” within script-src or style-src: nonce-source or hash-source specified Source map error: request failed with status 404 Resource URL: https://discordapp.com/assets/5a240ccd7d439fe425ba.js Source Map URL: 5a240ccd7d439fe425ba.js.map

Source map error: request failed with status 404 Resource URL: https://discordapp.com/assets/3b98a36a7eb24259a9cb.js Source Map URL: 3b98a36a7eb24259a9cb.js.map

Source map error: request failed with status 404 Resource URL: https://discordapp.com/assets/0bdea96a129678c661d4.js Source Map URL: 0bdea96a129678c661d4.js.map

Source map error: request failed with status 404 Resource URL: https://discordapp.com/assets/1b5ee319a60940cf447f.js Source Map URL: 1b5ee319a60940cf447f.js.map

Source map error: request failed with status 404 Resource URL: https://discordapp.com/assets/29ea0912cbb1db1151be.js Source Map URL: 29ea0912cbb1db1151be.js.map

Source map error: request failed with status 404 Resource URL: https://discordapp.com/assets/f46de9e11699a43e2f00.js Source Map URL: f46de9e11699a43e2f00.js.map

Source map error: request failed with status 404 Resource URL: https://discordapp.com/assets/56c11a2dcf0ea84226cb.js Source Map URL: 56c11a2dcf0ea84226cb.js.map

Source map error: request failed with status 404 Resource URL: https://discordapp.com/assets/c1d5db2290b3610ea686.js Source Map URL: c1d5db2290b3610ea686.js.map

Source map error: request failed with status 404 Resource URL: https://discordapp.com/assets/76e12130ab82cefccbb3.js Source Map URL: 76e12130ab82cefccbb3.js.map

Source map error: request failed with status 404 Resource URL: https://discordapp.com/assets/fd3de6c1cc2e8b5a68f0.js Source Map URL: fd3de6c1cc2e8b5a68f0.js.map

Source map error: request failed with status 404 Resource URL: https://discordapp.com/assets/b640afc0e1f285ca97c4.js Source Map URL: b640afc0e1f285ca97c4.js.map

Source map error: request failed with status 404 Resource URL: https://discordapp.com/assets/540bee91e857bb02a4ff.js Source Map URL: 540bee91e857bb02a4ff.js.map

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Did you select With Network Support?

I had no problem with the links you posted.

Something is blocking your access; Your ISP, your protection programs, proxy settings . . . . .

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FredMcD said

Did you select With Network Support? I had no problem with the links you posted. Something is blocking your access; Your ISP, your protection programs, proxy settings . . . . .

Its a possibility, but it only effects firefox. other browsers i can download stuff fine. And it works on my other computer.

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You need to check all of those.

For example, the firewall may let one browser have access to the web, but for whatever reason block another.

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This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.

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What exactly should I look for In the firewall settings?

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Chosen Solution

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

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philipp said

hi, is your device/account somehow protected by windows parental controls? the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

My account was part of a family group. I set this up like 5 years ago when I had an xbox. My mom was the owner of the group. I left the group and that fixed all my issues. Thanks for the help.