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'Open' does not open attachment - it saves it.

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  • Last reply by cryptogram

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I find that when I right click an attachment and get the options to open, save as, detach, delete, if I click 'open' it offers me to save it. I'm sure this habit is quite recent and I wonder whether I told it to do the same thing to all future attachments of this type. But how do I get the 'open' to work properly again?

I find that when I right click an attachment and get the options to open, save as, detach, delete, if I click 'open' it offers me to save it. I'm sure this habit is quite recent and I wonder whether I told it to do the same thing to all future attachments of this type. But how do I get the 'open' to work properly again?

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On the toolbar > Options > Attachments > incoming and remove the entry for the file type.

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Thanks Matt