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Firefox stalls and then crashes frequently

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  • Last reply by FredMcD

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Signature: OOM | small

inproc_agent.dll = Kaspersky Inproc Agent

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

mf.dll = Microsoft Windows media

mswsock.dll = Microsoft

igd11dxva32.dll = Intel(R) HD Graphics Family


Update/disable Kaspersky

Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration