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Size of a request header field exceeds server limit.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

pnpotts
pnpotts
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I get this message when trying to open AOL. Do I need to delete cache and cookies?

I get this message when trying to open AOL. Do I need to delete cache and cookies?

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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This issue can be caused by corrupted cookies.

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"