Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

more options

Crash id: bp-e30a46b7-713d-45c4-b16e-4130f2150315

Firefox crashes before it opens.

Crash id: bp-e30a46b7-713d-45c4-b16e-4130f2150315 Firefox crashes before it opens.

All Replies (1)

more options

If you haven't already, could you try starting Firefox in its Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Use Troubleshoot Mode in Firefox.

If Firefox is not running: Hold down the Shift key when starting Firefox.

A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?