Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I've had problems since down loading new firefox help

  • 1 reply
  • 1 has this problem
  • 148 views
  • Last reply by guigs
  • Archived

onearmblu
onearmblu

Since downloading the new firefox my laptop. When I go into yahoo mail it freezes or will go back to desktop then recover and come back to yahoo and work fine. It has also added old firefox data to my deskyop. I did not request the new version it took over on it's own

Since downloading the new firefox my laptop. When I go into yahoo mail it freezes or will go back to desktop then recover and come back to yahoo and work fine. It has also added old firefox data to my deskyop. I did not request the new version it took over on it's own

All Replies (1)

guigs
guigs

I can offer this for help:

As well as for next time that there is an update: