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I have a sync key for my firefox, but do not have anywheres to input it now. And I just wiped my computer, what do I do?

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  • Last reply by blekenbleu

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I recently had to do a wipe on my laptop. I saved the sync key but there was no mention of a sync account prior to doing the wipe. I saved the key and when I did the wipe it asked me to make an account, which I had not done, but now I am seeing no where to put in a sync key code. did they make them unusable now or something?

I recently had to do a wipe on my laptop. I saved the sync key but there was no mention of a sync account prior to doing the wipe. I saved the key and when I did the wipe it asked me to make an account, which I had not done, but now I am seeing no where to put in a sync key code. did they make them unusable now or something?

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NexGenCN said

I recently had to do a wipe on my laptop. I saved the sync key but there was no mention of a sync account prior to doing the wipe. I saved the key and when I did the wipe it asked me to make an account, which I had not done, but now I am seeing no where to put in a sync key code. did they make them unusable now or something?

You are probably trying to use old Sync with Firefox newer than version 29, and they did make old Sync unusable on fresh installations of newer Firefox. You can uninstall that newer Firefox, then install Firefox 29 from here: https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/29.0.1/

Apply your sync key code, then update that installation to current Firefox, then migrate to new Sync: https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync