Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。
アーカイブに保管済み

Bookmarks and contents

jscher2000 -... replied
kat291

I suddenly and unaccountably lost access to my bookmarks and their contents. Where I used to have two "stars" at the address banner, the left one to bookmark sites, and the right to access bookmark folders and their contents, I now only have one star which bookmarks new sites. I can still see my folders, but cannot access them and cannot tell if they have any contents. I have used Firefox for many years with no problem. I'm stumped and frustrated. Any help will be greatly appreciated. Thanks.

I suddenly and unaccountably lost access to my bookmarks and their contents. Where I used to have two "stars" at the address banner, the left one to bookmark sites, and the right to access bookmark folders and their contents, I now only have one star which bookmarks new sites. I can still see my folders, but cannot access them and cannot tell if they have any contents. I have used Firefox for many years with no problem. I'm stumped and frustrated. Any help will be greatly appreciated. Thanks.

すべての返信 (1)

Hi kat291, the second button () is optional and you can re-add it using the Customize panel. This article will get you in there: Customize Firefox controls, buttons and toolbars.

Now, why did it disappear, that is harder to say. Did your Firefox mention doing a Refresh, Reset, or Tune-up recently or during your last update? That would go back to the initial default toolbar layout, and move all your customization files to your Windows desktop inside an Old Firefox Data folder. Do you see that folder? (If so, please hang onto it in case you notice other things missing.)