Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I can't delete my Firefox account

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: vivek95148

vivek95148
vivek95148
more options

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address.

Now I can't use my Outlook email address to create a new Firefox account either.

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address. Now I can't use my Outlook email address to create a new Firefox account either.

選ばれた解決策

Never mind, it appears that Mozilla was sending the verification codes to my Yahoo email address with the Outlook email address CC'd. I was able to make the Outlook email address the primary email address and remove the Yahoo email address.

この回答をすべて読む 👍 1

すべての返信 (1)

vivek95148
vivek95148 質問者
more options

選ばれた解決策

Never mind, it appears that Mozilla was sending the verification codes to my Yahoo email address with the Outlook email address CC'd. I was able to make the Outlook email address the primary email address and remove the Yahoo email address.

この投稿は vivek95148 により に変更されました