Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I entered the wrong age when setting up Sync and now it won't allow me to create an account.

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 16 回表示
  • 最後の返信者: the-edmeister

paulmi
paulmi
more options

Setting up a Sync account I entered my age as 1 instead of 41. I now cannot create an account because Firefox is remembering my age as 1 and I get an error message saying I am not old enough to create a Sync account,

Setting up a Sync account I entered my age as 1 instead of 41. I now cannot create an account because Firefox is remembering my age as 1 and I get an error message saying I am not old enough to create a Sync account,

すべての返信 (2)

Paul
Paul
  • Top 10 Contributor
  • Moderator
more options

Hi

If you type about:preferences#sync into the address bar and select "Manage Account", you will have the option to delete your account.

You can then set up a new account and apply those details to your second device so that Firefox Sync will be able to connect to it.

the-edmeister
the-edmeister
more options

Try clearing your cookies and then try to set up a new account again.